Discussion:
blocked by ldap error
(too old to reply)
Gary M
2007-01-23 21:19:21 UTC
Permalink
when sending email to people with att.net accounts (and only with att.net
accounts, all others work) we get the following error:
There was a SMTP communication problem with the recipient's email server.
Please contact your system administrator.

<mail.ourdomain.com #5.5.0 smtp;550-xx.xxx.xxx.xx blocked by
ldap:ou=rblmx,dc=worldnet,dc=att,dc=net>

I look in our exchange smtp logs and all I see is:

+blocked+by+ldap:ou=rblmx,dc=worldnet,dc=att,dc=net 0 0 68 0 1391 SMTP

we do not appear in any spam lists, so I am confused as to why we are being
blocked.
reverse DNS is setup and working,. I went to dnsstuff.com and did tests
there and everything checked out.

what is really irritating is that I cant seem to find a contact email
address or number for att.net to talk to someone about why we are being
blocked.


gary
Leif Pedersen [MVP]
2007-01-23 22:21:44 UTC
Permalink
Hi,

You need to start here:
http://www.att.net/general-info/mail_info/block_inquiry.html

Leif
Post by Gary M
when sending email to people with att.net accounts (and only with att.net
There was a SMTP communication problem with the recipient's email server.
Please contact your system administrator.
<mail.ourdomain.com #5.5.0 smtp;550-xx.xxx.xxx.xx blocked by
ldap:ou=rblmx,dc=worldnet,dc=att,dc=net>
+blocked+by+ldap:ou=rblmx,dc=worldnet,dc=att,dc=net 0 0 68 0 1391 SMTP
we do not appear in any spam lists, so I am confused as to why we are
being blocked.
reverse DNS is setup and working,. I went to dnsstuff.com and did tests
there and everything checked out.
what is really irritating is that I cant seem to find a contact email
address or number for att.net to talk to someone about why we are being
blocked.
gary
gary
2007-01-24 00:19:46 UTC
Permalink
thanks!

gary
Post by Leif Pedersen [MVP]
Hi,
http://www.att.net/general-info/mail_info/block_inquiry.html
Leif
Post by Gary M
when sending email to people with att.net accounts (and only with att.net
There was a SMTP communication problem with the recipient's email server.
Please contact your system administrator.
<mail.ourdomain.com #5.5.0 smtp;550-xx.xxx.xxx.xx blocked by
ldap:ou=rblmx,dc=worldnet,dc=att,dc=net>
+blocked+by+ldap:ou=rblmx,dc=worldnet,dc=att,dc=net 0 0 68 0 1391 SMTP
we do not appear in any spam lists, so I am confused as to why we are
being blocked.
reverse DNS is setup and working,. I went to dnsstuff.com and did tests
there and everything checked out.
what is really irritating is that I cant seem to find a contact email
address or number for att.net to talk to someone about why we are being
blocked.
gary
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