Cannot revieve emails from specific domain

[Salvatore Cennimo]

We are running windows 2000 server with Exchange 2000. We receive plenty of
emails from this one domain. We have been getting these emails for the past
6 months or so with no issues. All of a sudden, we are not getting these
emails and that is a big problem for us. I have not made any changes to our
network or to exchange. I am able to send emails to that domain, but when
they reply we do not get them. They also are not getting any undeliverable
messages back. This issue looks like it just started around the 3rd of this
year. For emails we are also using 2 domain names for our emails. Company
name change. We have not used the old email domain name with this company.
When they use the old email domain name, we receive the email. When they use
the new one, we do not and this is the one they have been using for 6 months
plus with no issues. I have check a few things, but it does not seem to be
an issue on my end. This is the only problem that we seem to have and only
with them. Otherwise we are getting all our emails from anybody else just
fine. Sure would appreciate any help with this one. Thanks

[Leif Pedersen [MVP]]

Hi,

Enable SMTP logging and see if their server connects to you - if not the
problem is at the other end.

Leif

Post by Salvatore Cennimo
We are running windows 2000 server with Exchange 2000. We receive plenty
of emails from this one domain. We have been getting these emails for the
past 6 months or so with no issues. All of a sudden, we are not getting
these emails and that is a big problem for us. I have not made any changes
to our network or to exchange. I am able to send emails to that domain,
but when they reply we do not get them. They also are not getting any
undeliverable messages back. This issue looks like it just started around
the 3rd of this year. For emails we are also using 2 domain names for our
emails. Company name change. We have not used the old email domain name
with this company. When they use the old email domain name, we receive the
email. When they use the new one, we do not and this is the one they have
been using for 6 months plus with no issues. I have check a few things,
but it does not seem to be an issue on my end. This is the only problem
that we seem to have and only with them. Otherwise we are getting all our
emails from anybody else just fine. Sure would appreciate any help with
this one. Thanks
--
Salvatore Cennimo